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The Dark Side of System Development: Non-Transparent Costs and IT Literacy Issues

The world of system development is fraught with unexpected challenges. In particular, clients often find themselves perplexed by the lack of cost transparency or the additional expenses incurred due to specification changes after release. This article focuses on these situations, highlighting how a lack of IT literacy on the client’s side can exacerbate the problem. Additionally, we will discuss the importance of not only design but also security and scalability in system development.


The Pitfall of Low-Cost Development: Unexpected Expenses Later

Clients may feel reassured by low initial costs presented during the early stages of development, only to face unforeseen additional costs later. Without thorough preparation or design in the beginning, even small modifications or feature additions after release can result in significant expenses.

For example, a project might initially deliver only basic functions at a low cost. If the client later requests enhancements like “strengthening this feature” or “modifying the design,” the resulting costs can far exceed expectations, often leading to budget overruns.

  • Key Point: Low initial costs may lead to high additional expenses later.
  • Outcome: Risk of budget overruns.
  • Cause: Lack of foresight during the initial design phase.

Why Costs Spiral: Problems with Rigid Design

Another major challenge arises when insufficiently designed systems require extensive modifications even for minor changes, leading to high costs. Inadequate database design, the foundation of any system, often exacerbates this issue by necessitating widespread revisions whenever additional features or specification changes are requested.

For instance, adding a simple feature to a poorly designed system might require significant overhauls to maintain compatibility with existing functionalities. This scenario imposes a heavy burden on both developers and clients.

  • Key Point: Poor design can drastically increase costs for minor changes.
  • Outcome: Simple changes demand extensive labor.
  • Cause: Inadequate system design.

Impact of Clients’ Lack of IT Literacy

Clients’ lack of IT literacy frequently contributes to these challenges. Clients unfamiliar with IT may struggle to grasp the development process or cost structures, leaving them surprised by unexpected expenses.

For example, clients who proceed without fully understanding the contract’s terms may later find themselves exclaiming, “I never thought it would cost this much!” To avoid such scenarios, it is crucial for clients to have a basic understanding of IT principles.

  • Key Point: Limited IT literacy can lead to unforeseen costs.
  • Outcome: Cost-related disputes become more likely.
  • Solution: Clients need to acquire basic IT knowledge.

The Importance of Security and Scalability Beyond Design

While visual appeal is important in system development, focusing solely on aesthetics risks overlooking critical elements. Specifically, insufficient security measures and scalability considerations can jeopardize system stability.

For instance, systems may crash due to increased traffic or remain vulnerable to external attacks. To prevent such issues, systems should be designed with security measures and scalability in mind from the outset.

  • Key Point: Prioritize security and scalability alongside design.
  • Outcome: Ensures stable, long-term operations.
  • Solution: Incorporate robust security and scalability into the design.

The Foundation of Systems: Importance of Robust Database Design

The success of system development hinges on a solid foundation, akin to a building’s structural base. In system development, the database design serves this role. A well-designed database facilitates smooth specification changes and feature additions while minimizing potential issues.

For example, a database designed with scalability in mind enables future feature enhancements without significant disruptions to the system. Conversely, poorly designed databases may necessitate comprehensive reviews even for minor changes, leading to higher costs and extended timelines.

  • Key Point: Database design forms the system’s foundation.
  • Effect: Allows for flexible future modifications.
  • Solution: Scalable design reduces long-term costs.

Conclusion: The Keys to Success—Proper Design and IT Literacy

System development challenges often stem from factors like low-cost development, inadequate design, and insufficient IT literacy. To address these issues, the following are critical:

  • Proper Design: Establish a solid foundation, focusing on databases.
  • Security and Scalability: Prioritize these aspects beyond aesthetics.
  • Enhancing IT Literacy: Educating clients on system development to prevent misunderstandings.

By improving IT literacy and ensuring robust system design—including considerations for databases, security, and scalability—clients and developers can work together to build systems that meet expectations and foster long-term stability.

At greeden, we strive to eliminate the lack of transparency in system development. By focusing on clear communication and future-proof system design, we ensure that our clients can confidently move forward with their projects. With our commitment to providing transparent consultations and strong foundations, we aim to be a trusted partner in your system development journey.

Let’s create a system with a strong foundation and a vision for the future, together.

Contact us here.

By greeden

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