Hospitality Training Lessons from Airbnb — How to Systematise Host Clubs / Ask a Superhost / Ratings & Standards / Cleaning Protocols and Reproduce Them in Your Own Organisation Key…
Why Is Starbucks Cutting Stores Worldwide While Japan Is “Exceptionally Growing”? — The Real Background and Practical Advice for Future Café Entrants Introduction (Key Takeaways) Global “selection and focus” is…
Learning Zappos’ “Delivering Happiness” Customer Experience — 10 Core Values / No-Script Service / Self-Organization (Holacracy → MBD) Made Practical Key Points First (Summary) The core of Zappos is its…
Toyota Production System (TPS): Eliminating Waste While Improving Quality and Speed — Implementation Guide for Just-in-Time / Jidoka / Andon / Kanban / A3 Key Points (Summary) The core of…
Learning from Netflix’s “Freedom & Responsibility”—How to Build “Talent Density × Candor × Removal of Controls” and Run It Safely (With Templates) Key Takeaways (Summary) The core of Netflix is…
OKRs and “Psychological Safety” the Google Way — A re:Work Implementation Guide with Templates & Scoring to Connect “Purpose → Actions → Learning” TL;DR (Summary First) OKR (Objectives and Key…
What Pixar’s “Braintrust” Teaches About Candid Dialogue — How to Build a “Safe System” That Protects Creativity and Learns from Failure Key Points (Summary) The Braintrust is a forum for…
Starbucks’ “Purpose-Driven Management” — How to Translate Mission / Community / Sustainability into Everyday Operations Summary (key points up front) Purpose (reason for being): Starbucks declares a mission of “uplifting…
Learning Organization Lessons from Siemens — Implementing My Learning World / Growth Mindset / SITRAIN / Xcelerator Academy, Plus Ready-to-Use Operational Templates for Tomorrow Key Points First (Summary) Essence: Siemens…
Learning from Samsung’s Self-Directed Learning & Motivation Design — A Deep Dive into STaR Week, SELC, SDI Edu Park, and Applying the Pygmalion Effect in Practice Summary First (Key Takeaways)…